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(831) 438-3850

Reviews

Kaeandjay W. 10/1/2012
So- Went in to get my car a smog check, i made an appointment prior to going in. they were really busy, and i was expecting to spend about an hour, it got done IMMEDIATELY. a speedy stop at an auto shop? couldn't be happier. On top of it, the people there actually smiled at you, and weren't condescending- crazy concept. So as i was about to leave, i tried for a hat trick- i told them about a problem our other car was having, two days prior it completely broke down. I explained some vague symptoms and he suggested that we clean off the battery, and if that didnt work, to bring in our battery and he would test it for FREE.
Later that day, we cleaned off the battery, and the freakin car started. So they could have taken the opportunity and had us tow our car all the way to scotts valley, could have charged us a pant load to diagnose it, but instead they gave us advice to help us out.
thank you much, you have our business.
Leslie C. 12/1/2012
Great shop, great work, really fair rates.  And Matthew is dreamy.  I may have to pull a hose out of my Jeep so I have an excuse to go back in.  Highly recommend.
Alisa C. 5/5/2012
Brought my car here on the recommendation of a friend of mine in LE.

I was told by my Dealership that my brakes were 'dangerously worn'  (1-2mm), after a recent service. They quoted me an astronomical price, even after the 20% 'discount'.

Duncan not only quoted me a price over the phone that was $150 less,  they inspected the brakes, & found nothing wrong (4-6mm).  They could have done the job, and none the wiser, but called to let me know rather than replacing them.

This demonstrates integrity, and honesty, in an industry that often takes advantage of women.  I'll definitely be back!

Caryn M. 1/4/2012
My car wouldn't start at all on Monday...and luckily my neighbor recommended Duncan Auto Tech. We managed to roll my car there (saving on towing fees-yay), and it would have been done on Tuesday, but he needed to order a part so it was done on Wednesday. So, no, they weren't super fast but 1) they did a good job 2) they seemed very trustworthy and 3) they were super friendly and easy to deal with.  I would definitely go there again.
Anne M. 7/24/2012
Always very helpful. They will go out of their way to make sure my car is done, on time and done right.  On the few occasions that something took longer than they originally thought (needed to order a different part or whatever) they always informed me in a timely manner.  Prices are excellent.  They have fixed every repair and done all our maintenance on our whole family's cars for YEARS.  Wouldn't think of going anywhere else!!
Mark M. 4/20/2011
The service techs at Duncan were without exception extremely friendly and fast. I dropped my '02 Explorer off in the morning and they had the problem diagnosed by noon, then fixed by 4PM.

They let me know about some unrelated work the car could use as well (no surprise as it had not been serviced other than oil changes for 25K miles), but they listed them as a suggestion and did not try to oversell me on anything.

The price was very fair and I feel like they were very honest. I trust them enough to go back whenever I have another car problem!

Lady B. 6/16/2009
Duncan's is a local, feels-like-family business, where they know you when you drive up and they honestly try to help you and get you on the road as soon as possible.
We've been going to Duncan's for years, with all five of our cars, and we've nearly always been pleased. The few times when our troubles weren't solved, Duncan's was generous in giving more time and attention for free to try to remedy the issue.
In fact, there have been times when we've gone to the local rival car mechanics (I won't name them, but they're south down the road a couple blocks from Duncan's), and we've left with even more problems then we brought in, and have had to go to Duncan's to get it re-fixed.

But don't take my word for it: every day we drive past Duncan's, and every day it is bustling with customers, many returning from years of happy service. Clearly all those people enjoy Duncan's' services.

Jean V. 6/16/2009
They have been servicing my 12 year old Isuzu for many years, everything from smog tests and oil changes to replacing the clutch and timing belt, and I've always been pleased with the friendly service and work that was done. The only problem I ever had was when a faulty part was shipped to them, installed, then failed; they replaced the part for free and I never hesitated to go back, and I have since recommended them to several people in search of a good mechanic
Mark W. 6/13/2011
Have driven by these guys for years and they always seemed busy.  Finally had an opportunity to use them today when I needed a smog check done.  I was very impressed with the service and their overall friendly attitude and will come back the next time my car needs servicing

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  • Address

    Duncan Auto Tech
    4253 Scotts Valley Dr
    Scotts Valley, CA 95066
    Phone: (831) 438-3850
    Fax: (831) 438-3835
    Email: duncanautotech@gmail.com

    Business Hours

    Mon - Fri: 08:00 AM - 05:30 PM
    In Business Since 1985

    Payment Options